Arc Greater Twin Cities Protects Your Privacy
Information visitors share on this website will be used only for Arc purposes, in order to improve the quality of services and promote public understanding and education about the impact of intellectual and developmental disabilities on people's lives. Arc welcomes your feedback on its Privacy Policy.
Questions about Arc's Privacy Policy
What personally identifiable information does Arc collect?
Arc Greater Twin Cities respects the personal privacy of visitors to our website. Keeping your information private and in a secure environment is very important. When you browse our website, you do so anonymously. Personal information is not collected, unless you voluntarily provide us with information as described below. Arc will not share with third parties your name, street address, telephone number or e-mail address without consent. We do not sell or rent personal information.
In order to improve performance and design of the website and provide better service, Arc tracks site usage through information taken from server log files. The information collected is basic statistical data, such as channels and sections viewed, time of access and amount of time spent on pages, search phrases used to reach the Arc's site, and browser type. This information is anonymous, and is collected in the aggregate.
What happens when I sign up with Arc online?
You voluntarily provide us with personal information when you choose to become a member, sign up to attend an ArcShop, make a donation, join our Action Alert grassroots network, join one of our e-Communities or subscribe to Arc's e-newsletter. The information collected through these transactions includes name, address, phone number, email address and, when you make a financial transaction, your credit card number. This information is never shared or sold to individuals or organizations outside of Arc Greater Twin Cities.
How does Arc protect my confidential information?
If you have used your credit card to purchase a membership, register for a program or make a donation to Arc, your card number is stored on a secure server protected by firewalls. Arc Greater Twin Cities uses computer encrypted technology to protect your information and this information is kept confidential. Arc Greater Twin Cities uses Verisign, the most respected and secure name in online payment processing, to fulfill customer payment services on the website. A very limited number of staff at Arc Greater Twin Cities has secure access to data. Employees are held accountable for privacy principles.
Arc Greater Twin Cities may disclose information to law enforcement and other authorities in the rare case when there is reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Arc's rights or property, other Arc users or anyone else that could be harmed by such activities. Arc may disclose or access account information when the law requires it.
How do I change my personal information or stop receiving online information from Arc Greater Twin Cities?
You can change your personal information anytime by simply going to the page of the site where you joined or renewed your membership, signed up for the e-newsletter, joined an e-community or made a donation and entering the corrected information. You may also unsubscribe by sending an e-mail to unsubscribe@arcgreatertwincities.org.
What is a cookie and how does the Arc use them?
A cookie is a small amount of data stored as a text file. The data contains a unique identification number assigned by our system that recognizes your browser when you come to the Arc website, but does not recognize you as an individual. These cookies remain on your system and are automatically retrieved when you return to our website at a later time. Arc Greater Twin Cities does not use cookies for any other reason than to assist with an efficient connection to our website and to save your text size preferences.
You may choose to set the Internet properties of your computer to alert to alert you each time a cookie is being stored on your computer, or you may prohibit cookies all together. In addition, you may delete cookies that have already been stored on your hard drive.
What about linked Internet sites?
Arc Greater Twin Cities' site includes hyperlinks to other Internet sites we believe are of interest to people who use Arc's website. When you hyperlink to those websites, you are subject to their privacy policies and not those of Arc Greater Twin Cities. Arc Greater Twin Cities expressly disclaims any and all liability related to the privacy policy or practices of other such websites.
Where should I go if I have a question or a complaint about Arc's privacy policy and practices?
If you have questions or believe your privacy may have been violated by Arc, please feel free to contact Arc's Director of Technology at info@arcgreatertwincities.org.